We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,258 News Articles

Hotmail back online after hours-long outage

Microsoft's webmail service locks out users

A technical problem has kept an undetermined number of Windows Live Hotmail users locked out of their email accounts for hours on Thursday.

The problem has affected "a small amount of customers," a spokeswoman for Microsoft said. She declined to be more specific about the number of people affected.

"We are continuing to investigate the issue, but can confirm that the majority of customers that were affected are now able to access their Hotmail accounts," she wrote.

The outage apparently was large enough to warrant the posting of a prominent note at the top of the Windows Live Solution Center stating that Hotmail is experiencing login issues.

Hotmail has about 355 million active accounts worldwide, the spokeswoman said, citing figures from comScore.

Last week, a network problem at a Microsoft data centre affected access to the company's Business Productivity Online Suite (BPOS) and to other hosted software products for enterprises.


IDG UK Sites

Windows 10 release date, price, features. The next version of Windows will run on everything:....

IDG UK Sites

An Apple fan's perspective on the Windows 10 launch

IDG UK Sites

Sensor-laden kids' watch with 3G launches in Japan

IDG UK Sites

2014 Retina iMac release date rumours, specs and features: 27in 5K Retina iMac 'launching this mont'......