We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Be Broadband uses Twitter to update customers

ISP will notify Twitter users of any issues

BE Broadband has launched a Twitter profile to help keep its customers up-to-date on any broadband outages.

The ISP said that by following @BEStatus, the ISP's customers could be informed immediately about any service outages or problems with service.

"We're constantly looking for innovative new ways of communicating with our members using tools that are currently available. Twitter is perfect for sending out short messages to people that want to subscribe to them, so it was a natural fit for us to offer this service to customers," said Oli White, head of marketing at BE Broadband.

"Hopefully it should add to the numerous other channels we use to communicate with our members and should help to prevent any surprise from outages."

Broadband speed test

See also: Voice feature for Twitter goes into beta


IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

Apple's 2014 highlights: the most significant Apple news of 2014

IDG UK Sites

See the festive spots creative companies have released for Christmas

IDG UK Sites

Ultimate iOS 8 Tips: 35 awesome and advanced tips for using iOS 8 on iPhone and iPad