We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,258 News Articles

O2 resolves internet access issue for iPhone

"Vast majority" of customers have access to web and MMS

O2 has restored internet connections and MMS services for the "vast majority" of its mobile phone customers, including Apple iPhone, iPhone 3G and iPhone 3GS users.

UPDATE: O2 has posted this message on its Twitter account

"Data update: We've identified the fault and vast majority of people are back online. We're restoring access for the remaining ASAP."

Yesterday, the mobile phone network used micro blogging service Twitter to warn its customers that it was having problems with providing web access and MMS functions. It is thought the outage affected hundreds of thousands of UK monthly contract users.

O2, which holds an exclusive deal with Apple to offer the iPhone 3G and 3GS in the UK, said it was investigating the issue and would continue to restore service to those customers still without internet access and MMS functions. The network also said that PAYG customers and those with BlackBerry handsets owners not affected by the outage.

Mobile phone buying advice

See all mobile phone reviews

See also: O2 launches hunt for best iPhone app


IDG UK Sites

Samsung Galaxy Note 4 review: Great if you like big, expensive phones

IDG UK Sites

Why Sony's PS4 2.0 update is every gamer's dream (well, mine at least)

IDG UK Sites

This Grolsch ad combines stop-motion & CG for majestic results

IDG UK Sites

Apple rumours and predictions for 2015: What to expect from Apple in 2015