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75,294 News Articles

Virgin axes 320 call centre jobs

Dudley facility to close

Virgin Media will axe 320 jobs as part of a cost cutting exercise designed save £120m by 2012.

The ISP revealed it will close its customer service centre in Dudley as part of the plan it announced in November to cut 2,200 jobs.

While Virgin did not reveal when the centre would close, it previously said it would not start cutting jobs until the Q4 of 2009 with the majority taking place before the end of 2010.

Virgin also said 150 new jobs would be created under plans to centralise its technical support services.

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