PC Advisor Broadband Survey 2008
Broadband connection speeds, subscription prices and terms vary hugely - as do customers' experiences. Our annual broadband survey, sponsored by Broadband Genie, lets you have your say about your ISP. PLUS: advice on how to get better-value broadband.
If you've taken a long hard look at the broadband deals on offer and believe you could get a better deal, you really should consider making the switch.
Comparison websites are another useful research tool when deciding on a new ISP, but bear in mind that the deals they describe may not be as transparent as they seem. A deal that's described as ‘unlimited' may be far from it.
Check with the ISP itself and read up on the company's terms and conditions, including what it considers to be ‘fair use'. With mobile broadband deals, this can turn out to be as little as 1GB of downloads per month.
In general, the best-value route is to choose a bundled deal whereby you sign up for a mobile phone contract, subscription to cable or satellite TV and/or landline phone provision and get lower-cost internet access.
Some users think of their broadband as a single utility, while other people only have a landline phoneline because it's a requirement of getting ADSL broadband, and view the two costs as one.
It's also important to consider what else you're committing to when choosing bundled broadband. When we asked how much you were paying per month, there were some interesting takes on what constituted the cost of the broadband provision.
Huge swathes of readers told us that their broadband service was free as part of a bundle and cost nothing at all, yet even on TalkTalk's famous free broadband subscription it actually costs £16 per month - or £6.49 per month if you exclude the mandatory line rental service. Even so, given the generous 40GB per month data allowance, we're sure few will grumble.
NEXT PAGE: hard lines
- PC Advisor Broadband Survey 2008
- 2008 broadband trends
- Going mobile
- Around and about
- Mobile madness
- Bundles of fun
- ISP loyalty
- Changing ISP
- Hard lines
- Mobile broadband
- Best broadband bundle
- Best broadband only deal
- Best overall ISP & Top 20 UK Broadband ISPs