We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
78,821 News Articles

TomTom fixes 'leap-year' SatNav bug

Global GPS destroying bug angers customers

TomTom has issued a software update to fix a GPS signal destroying issue called the 'leap-year' bug.

The fix has been necessary after firmware problem caused its SatNavs to lose GPS signal and present a grey screen. TomTom said limited model have been affected and only a temporary fix was available by switching the device on and off.

TomTom said: "Some customers have been experiencing GPS positioning issues since 31st March. The issue is caused by a ‘leap year’ bug in the software of the GPS receiver provided by a third party. A software update fixing the issue is now available via MyTomTom."

Customers can download and update their SatNav device by plugging it into a PC and using the MyTomTom software.

The problem, which lasted a few days occurred on a global scale with customers from the UK, Italy, the US and Australia amongst those posting on TomTom's forum about the problem.

One user said: "My Tomtom Live 1005 stopped picking up gps on Sunday 1 April. It stuttered a cpl of times throughout today ( Monday 2 ), enough to get a brief location of where I was, but only for a cpl of seconds. Still no gps signal. Have even resorted to factory reset but this hasnt fixed the problem."


IDG UK Sites

Chromecast deals aplenty as gadget turns one: Discounts and free music streaming

IDG UK Sites

Apple updates MacBook Pro line-up: Price cuts & spec boosts for 6 MacBook Pro models

IDG UK Sites

Introducing generation tech

IDG UK Sites

5 ways drones are being used for good