We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,258 News Articles

Student@Home offers IT support from tech savvy students

Student@Home sees IT students provide technical support for Londoners with computer problems

Student@Home IT support

A new scheme called Student@Home will see IT students provide technical support for those with computer problems.

For a monthly fee of £2, customers of Student@Home can book an appointment seven days a week and a student will normally be available within 24 hours. They can provide IT support for all kinds of issues such as Wi-Fi setup and system recovery on a range of devices including PCs, laptops, smartphones and tablets.

"Our support team is fully staffed by IT students from your local area. They’re ideally suited to help you sort out your IT problems because they work with computers every day and they know all about the latest IT developments" said the firm.

Not only does the service provide affordable IT support for customers, it offers students a way to earn money and gain valuable experience. The Chiswick-based company already employs 60 students from universities across London.

Students who want to provide support must undergo a 5 hour induction, provide at least two references, undergo a CRB check, provides proof of identity and be fully insured. An hour-long appointment costs £30 which the firm says is less than half the price of most IT support services. Additional 30 minute periods cost £15.

One-to-one or group tuition is available. Student@Home launches this month in London with the aim to expand it further soon.

Follow Chris Martin and @PCAdvisor on Twitter.

IDG UK Sites

Samsung Galaxy S6 review: Hands-on with the new Samsung Galaxy. Samsung's flagship is more iPhone-lr......

IDG UK Sites

5 things we hate about MWC: What it's like to be a journalist at a technology trade show

IDG UK Sites

Back in black: what do you think of the Tango rebrand?

IDG UK Sites

What does that mean? A jargon-buster dictionary of tech terms for Apple fans