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MPs to investigate nuisance telephone calls

Industry regulator Ofcom and the Information Commissioner's Office both have regulatory and enforcement responsibilities

MPs are planning to hold an inquiry into nuisance marketing phone calls and SMS text messages.

The parliamentary Culture, Media and Sport Committee will investigate abandoned or silent marketing calls, among other unwanted calls the public have constantly complained about.

No doubt they will also investigate why subscribers of the Telephone Preference Service, which promises to prevent marketing calls, still get bombarded with them.

Industry regulator Ofcom and the Information Commissioner's Office both have regulatory and enforcement responsibilities, and they will give evidence to the inquiry.

The Telephone Preference Service allows individuals to have their telephone number removed from relevant marketing lists, but companies are still breaking the rules, with many of them located abroad.

A spokesman for the committee said: "The Culture, Media and Sport Committee has decided to hold an inquiry into nuisance telephone calls and text messages, focusing on the current regulatory system and its enforcement, the effectiveness of the Telephone Preference Service, and practical measures by communications service providers to curtail such communications."

The Committee has invited written evidence from those who wish to contribute to the inquiry.

Emails for evidence should be sent to cmsev@parliament.uk and have "Nuisance Calls" in the subject line. Submissions should be received by Thursday 15 August 2013.


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