We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Apple sued over 'flawed' MacBook LCD screens

Apple accused of producing grainy laptop displays

Apple has been served with a lawsuit over the quality of its laptop screens. Two Californians filed suit against Apple over the MacBook LCD displays. Fred Greaves and Dave Gatley want a judge to rule their claims a class action.

Filed on 3 May in a California, US, state court, the lawsuit charges Apple with falsely advertising MacBook and MacBook Pro displays as able to produce "millions" of colours.

"The reality is ... the displays are only capable of displaying the illusion of millions of colours through the use of a software technique referred to as 'dithering'," the suit claims.

Greaves and Gatley claim that Apple's MacBook screens look "grainy" and sometimes "sparkly". They claim that the LCD displays show gradient banding and distracting lines.

The lawsuit does include statements saying that in some applications the Apple MacBook display deficiencies are unnoticeable, but it also charges that "users who rely on the accuracy of displays for various graphics uses, such as photography, find that the colour displays ... are unreliable."

Rubbing further salt into Apple's wound, the claimants say that when Microsoft's Windows XP on the same system (using Apple's Boot Camp dual-boot software) "all resolution levels [are] superior to the display that those same computers display using Apple's OS operating system".

"Here is the irony ... if I boot into XP using Boot Camp, the dithering and banding and noise goes away," according to a MacBook and MacBook Pro owner whose online comments were cited in the lawsuit.


IDG UK Sites

Acer Aspire R11 review: Hands-on with the 360 laptop and tablet convertible

IDG UK Sites

Apple Watch release day: Twitter reacts

IDG UK Sites

See how Framestore created a shape-shifting, oil and metal based creature for Shell

IDG UK Sites

Apple Watch buying guide, price list & where to buy today: Which Apple Watch model, size, material,?......