UK mobile phone users are being charged too much, according to a survey conducted by telecoms watchdog Oftel.
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The survey revealed UK consumers are not getting value for money when it comes to international roaming and calls between different networks. Tariffs were found to be higher than those incurred across the EU.
Oftel found mobile phone operators were making profits much higher than would be expected in a fully competitive market.
“Action may be taken if further research reveals that operators are acting in an anti-competitive manner,” said Oftel spokesperson.
But mobile companies were defiant about price changes.
“Our prices have been coming down over the past year,” said a spokesperson for Vodafone. “I am sure they will continue to do so until they level out [with the EU].”
BT Cellnet said it would await the results of the second survey before tariffs were altered, but welcomed the findings.
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