We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,258 News Articles

UK e-government falling behind

European neighbours well in the lead

The UK government is falling behind its European counterparts when it comes to providing its citizens with e-government services, according to a report form research firm IDC.

Ireland, France and Finland were voted the top three countries when it came to providing easy-to-use systems to enable people to contact and interact with their government.

Although Ireland's population has been fairly slow to take up the services, those on offer enable citizens to apply for jobs online as well as pay tax and National Insurance contributions.

But the UK is nearer the bottom of the table with a long way still to go before meeting its 2006 deadline for getting all services online.

The results will come as a blow to the government which was criticised just six months ago by the Treasury in its so-called Green Book report. The study found the government's targets and cost estimations were far too optimistic and attacked certain government sites for being poorly maintained.

"We are working to make services as accessible as possible, this comes through trial and error and public feedback," said a spokesman at the Office of the E-envoy, the department responsible for bringing government services online. "We are still on target for our 2006 deadline."

IDC predicts European e-government services will grow by 13 percent to $2.8bn (approx £1.7bn) in 2003.

"In a soft IT market, e-government services are growing fast. From broadband to tax returns, this is an opportunity for service providers to transform Europe's public services," said IDC's Weir.


IDG UK Sites

Black Friday 2014 tech deals UK Live: Best Black Friday deals from Apple, Amazon, Argos, eBay,...

IDG UK Sites

Black Friday feeding frenzy infects the UK

IDG UK Sites

VAT MOSS: Will I be affected by the EU VAT changes? Here are the facts for designers and artists

IDG UK Sites

Black Friday 2014 UK: Apple deals, Amazon deals & Black Friday tech offers