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Dell drops floppy drives in new PCs

Technology branded redundant

It's time to say goodbye to the floppy drive. We've all heard that before, but this time computer manufacturer Dell means it. The company will stop including the floppy drive by default in its top-end consumer desktop, the Dimension 8250, later this month. To get one, you'll have to ask for it.

"We want to introduce [customers] to the alternatives and let them choose," says Shannon Baxley, manager for Dimension product marketing. Dell thinks that most customers, forced to choose, will go with something more useful, specifically thumb drives.

Alongside its floppy drive option, the company plans to offer at least two Dell-branded thumb drives, including one carrying the same price as a floppy drive. Thumb drives plug into a standard USB port, use flash memory, offer faster transfer speeds, and have greater capacity than a floppy disk.

Dell hasn't set the pricing on its floppy drive option yet, and Baxley won't estimate late-February pricing for the company's 16MB or 64MB thumb drives. Currently Dell sells the 16MB thumb drive for $17 (£10) and the 64MB model for $30 (£18).

Evolution in action
The floppy drive has been functionally obsolete for some time; most of the files people share are simply too large to fit on its meagre 1.44MB capacity.

"Most people can't recall the last time they used their floppy. Customers were telling us they don't use it," says John New, senior manager for Dimension product planning. Most people are, however, afraid not to have one. "It's mostly just a comfort factor, he says. "They think, 'I might need it.'"

Once customers understand that there are better options — from thumb drives to CD-RW drives — the lack of a floppy drive will cease to be an issue, he says.

In the meantime, floppy drives are optional only on Dell's Dimension 8250 — it remains standard on other systems. But Dell will extend the policy across its line as acceptance grows.

Dell representatives say that the company is cutting floppies first from its top-of-the-line Dimension 8250 because that's the PC the most-experienced PC users buy. "Tech-savvy people are of the opinion that this is five years overdue," New says.

Following Apple's lead
Apple Computers dropped the floppy from the systems in its product line-up nearly five years ago. It was a bold move that over the years relatively few PC vendors have tried to emulate.

Most floppy-less PCs, however, haven't been successful. Evidently, PC buyers weren't quite ready to say goodbye.

Now, Dell is prepared to usher the technology out the door for good.

"Somebody with the influence of a Dell has to take the first step," New says. "We felt it was time to do that." And this time, the company doesn't expect much resistance, he says.

"We don't expect this to be an issue. When you give the customer the flexibility to choose, they'll be happy."


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