We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Crime victims offered DIY compensation online

Government website revamped to cut down on time-wasting claims

As part of its drive to use the internet to provide easier access to government services, the Cica (the Criminal Injuries Compensation Authority) is redesigning its website to make it simpler for victims of crime to work out how much they can claim.

The site, which is expected to go live in late spring, will feature a new eligiablity questionnaire and a graphical-based awards calculator. Once visitors have worked out how much they are entitled to claim they can fill out forms online which will be automatically forwarded to Cica for processing.

At the moment Cica receives around 80,000 claims per year, of which approximately half are successful. It is hoped that by allowing claimants to find out via the internet if they are eligible a good proportion of claims won't be submitted, thereby increasing the overall success rate and allowing Cica to focus its resources on those victims who are entitled to an award.

"Our new website makes it easier for victims of crime to find out what they are entitled to and allows the authority to provide a more efficient and effective service", explained Colin Carmichael, IT manager for Cica.


IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

Apple's 2014 highlights: the most significant Apple news of 2014

IDG UK Sites

Watch this heartwarming Christmas short by Trunk for composer John Rutter

IDG UK Sites

Ultimate iOS 8 Tips: 35 awesome and advanced tips for using iOS 8 on iPhone and iPad