Compaq has issued a worldwide voluntary recall of 1.4 million AC adaptors that have been used in certain Compaq notebooks. The recall, issued yesterday, relates to the adaptors due to a problem that can cause the adapters and powercords to overheat.
Compaq alerts notebook users to fire hazard
Because of the potential fire hazard, Compaq launched the recall and replacement program. There have only been five reported cases of actual adapter malfunction so far, Compaq said in a statement.
The problem is with the AC adapters, rather than the notebooks themselves. Users are being urged to stop using the recalled AC adapters and to order a replacement adapter immediately, Compaq said.
The AC adapters were produced by "only one of the multiple manufacturers used by Compaq. But the problem is specific to Compaq," said Robyn Garratt, a Compaq spokeswoman. The company declined to name the maker of the AC adapter, which was sold as a separate option and as a replacement part for certain notebook computers.
Armada M300, M700, E500, 110, E500s, V300, 100s and 3500, ProSignia 170 and 190 and Notebook 100 models are affected, Compaq said.
Presario 800 models sold in South Korea, Prosignia 170 and 190 models sold in Taiwan and Hong Kong and Armada 110 models sold in Japan are not affected, Garratt said.
"The AC adapter consists of a small rectangular black AC adapter box that has a permanently attached cord on one end to connect to the computer and a detachable cord on the other end to plug into an AC outlet," Garratt said.
The AC adapters have model series numbers PPP003SD, PPP003 and PP2012 (Armada 3500 only) and can be found directly under the Compaq Computer name on the AC adapter label, the company said.
More information on the recall and replacement program can be found at http://www.compaq.com/products/notebooks/adapterrecall.