We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Gateway opens door for fraudsters

Customer details exposed on PC maker’s site

Computer maker Gateway found itself rather red faced yesterday admitting it had exposed customer information on its website.

When customers used the site to ascertain delivery costs they were led to two Excel spreadsheets, one containing order details and the other containing all customer details and contacts.

"This was resolved late yesterday," said a company representative. "It was a mistake that we will try hard to stop happening in the future. We can only apologise to all those customers involved."

Although credit card details were not displayed on the spreadsheets, 449 customers' bank phone numbers were. Gateway did not know exactly how many people accessed the site yesterday, nor could the company specify how or why security had been breached.

This represents yet another example of poor security by major IT firms, such as Microsoft which failed to protect its websites from hackers last week.


IDG UK Sites

LG G4 review: Great price and camera but misses the mark in other areas

IDG UK Sites

Why Scottish Tablet is better than the iPad mini

IDG UK Sites

How to develop for Microsoft's HoloLens

IDG UK Sites

Apple MacBook 1.1 GHz review (Retina, 12-inch, Early 2015): The future of Apple laptops