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Virgin Media withdraws from Westminster

ISP says infrastructure not capable of handling superfast broadband

Virgin Media has revealed it is withdrawing its services from Westminster in London.

The ISP, which uses BT's network in the area to deliver its digital services in the area, said the infrastructure was not capable of handling superfast broadband with speeds of 'up to' 100Mbps as well as its recently launched TV-on-demand service, TiVo. Currently, the ISP has only been able to offer net access with speeds of 'up to' 50Mbps in the area

"From January 2012, we will no longer be able to provide our existing broadband and analogue TV services to homes in Westminster," Virgin Media says.

"We use BT's infrastructure to deliver services in Westminster and are unable to upgrade the network and deliver our own next generation digital services at a reasonable cost. We are speaking to our customers now to ensure they have plenty of time to decide on an alternative service or provider and will do everything we can to help them make the switch."

It is thought just under 3,000 people will be affected by Virgin's withdrawal from Westminster, which is a conservation area making it almost impossible for the ISP to upgrade the infrastructure itself.

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