Replacement Cover Disc:
If you require a replacement for your cover disc because it is either damaged or otherwise please submit a request to us.
On this month's Cover Disc
OCT 2015 | ISSUE 243 ON SALE 19TH AUG 2015 | COVER PRICE £5.99
iolo System Mechanic 14 : Full program; six-months of updates
System Mechanic 14 uses patented technology to restore speed, power and stability to your PC. It fixes errors, boosts performance, defends against infections, and proactively prevents problems from reoccurring. This allin-
one solution for complete PC optimisation also provides online backup, recovers deleted files, securely wipes data, and includes high-performance triple-certified antivirus protection that won’t slow you down.
- Boosts Speed
- Repairs problems
- Cleans-up & protects privacy
- Plugs Security Holes
ALSO ON THIS MONTH'S Cover Disc
Ashampoo Media Sync; full program, worth £20
Don’t spend time hunting down and organising your files manually.Ashampoo Media Sync scans, identifies and automatically organises your media for you into categories – Documents, Music, Pictures, Video
Apowersoft Screen Capture Pro; full program, 90 days of updates
Apowersoft Screen Capture Pro is innovative software that lets users take a screenshot and record anything on their PC screen. With its multiple screenshot/recording modes, rich image editing and sharing options,various output formats and hot keys, users are able to create quick communication via intuitive screenshots and dynamic video guides.
Cover Disc: General FAQ
» My cover disc is missing/damaged.
If your cover disc is missing or damaged then please contact customer services on [email protected] or call 01858 438 867 for a replacement.
» I need help installing software from the cover disc.
Scroll through the PDF document to find detailed information about each application on the disc. There are links to websites for each of the programs and system requirements for the main programs on the disc. If the software on the disc requires a serial number or registration code, there will be a link on the appropriate page. Click the links to register, making sure that you provide a valid email address.
To receive software serial codes from the PC Advisor website, you first need to be a registered user of our site. When you initially register, you will be sent an email containing a confirmation code for your PCAdvisor.co.uk membership. You need to confirm your membership (by clicking the link in the email you receive) and then return to the appropriate product registration page and follow the instructions to get the software code. If you are already a registered user, simply log in and then follow the instructions to obtain the code.
Also included on the cover disc interface are upgrade offers from software developers, where you may be able to purchase the latest versions at a special discounted rate.
Cover Disc: Specific Issue FAQ
May 2012, Issue 202
Uniblue DriverScanner 2012
online registration is required – please follow the instructions from the DVD interface or click here
November 2011 issue 197
Removal of the Windows install button from cover disc PDF
The Windows installation button from the cover disc PDF will no longer be included on PC Advisor's cover disc's. Users can access all content by following the information provided from the disc interface:
Go to My Computer. Right-click the DVD icon, and open the disc.
Select Files XXX\*software program name* and open the install file
April 2011 issue 189
AVG PC TuneUp 2011
PC Advisor's April 2011 DVD included AVG's PC TuneUp 2011. The version included on the DVD coverdisk is a cut down 'Special Edition' and not a 'Full version' as promoted in the magazine.
The following six features are not available.
Disaster Recovery feature - File Recovery
Registry Maintenance features - Repair & Defragment
Privacy feature - Erase History
Speed Up Internet features - Automatic & Manual Optimisation
January 2011 issue 186
O & O Media Recovery 4
PC Advisor's January 2011 DVD included O & O's MediaRecovery 4. As stated in the magazine online registration is required. Please click here to register the full version
Unfortunately, due to a technical glitch, the installer for Magix Movie Edit Pro Silver 15 is not working. Instead, simply download the file here. It shouldn't take any longer than a few minutes.
Click here to download the Magix Movie Edit Pro Silver 15 installation file
**Download time: 3 minutes**
Apologies for any inconvenience caused, and please let us know if we can provide any further assistance.
December 2010 issue 185
Due to a technical error you will not have been able to download Serif PagePlus Starter Edition from latest PC Advisor December 2010 DVD and CD discs. We would like to apologise for any inconvenience caused. However it's really straight forward to download the file, please click here
Serif PagePlus Starter Edition
To download the Serif PagePlus Starter Edition .exe file please click here
**Download time: 2 minutes**
Users that install PagePlus Starter Edition receive one run of the software.
Upon running the software for a second time, users are required to register the software by telephone (freephone UK) to unable unlimited usage of the program thereafter. Registration is free. Upon registering the software, an email containing a link to download and install PagePlus Starter Edition Content Pack is automatically sent to the user’s email address.
IDG Subscriptions FAQs
Ordering a subscription
» Why take out a subscription?
By taking out a magazine subscription you save money on the cover price. You will also receive every issue delivered free to your door, before it’s available in the shops.
» When does my subscription start?
Your subscription will start with the next available issue. If you subscribe online, you will see a drop-down list from which you can choose your start issue. When you have ordered your subscription you will receive a confirmation letter, which will state your start issue, last issue and subscriber number.
» When does my subscription end?
If you pay by cheque or credit card your subscription will end once you have received all ordered issues. We will send you subscription renewal reminders when your subscription is coming to an end. If you pay by Direct Debit, your subscription will continue until you decide to cancel. You can check the number of issues remaining on your subscription at any time by visiting www.subscription.co.uk/help and selecting your magazine from the drop-down list.
» Acceptable forms of payment
You can pay for your subscription by credit or debit card, cheque, or by Direct Debit. If you wish to be invoiced please contact the customer service team. Please be aware that we do not accept subscription payments by BACs transfer.
» Why pay by Direct Debit?
UK customers can pay for a subscription by Direct Debit. Direct Debit payments are automatically renewed upon expiry. You will be informed in advance if the price is to be increased. Direct Debit customers are protected by the Direct Debit Guarantee so you will be able to cancel at any time and receive a full refund on all unmailed issues.
» How do I order a gift subscription?
Simply follow the ordering instructions and submit the address details for the recipient into the delivery address section. You will receive an acknowledgement confirming the gift subscription, the subscriber number and the start and expiry issue.
» Can I order a subscription for delivery outside the UK?
Subscriptions are available for countries outside the UK. Please visit our websites or contact customer service for overseas subscription rates. Overseas orders will be charged in GB£ sterling. Please note that subscription gifts are not available to overseas subscribers.
Managing your subscription
» How do I renew my subscription?
Renewal reminders will be sent to you before the end of your subscription. You can either renew online using the unique code found on your letter/email, complete and return the renewal form you receive with payment, or renew over the phone on 01858 438 867. Please note if you pay by Direct Debit you do not need to renew your subscription as your contract will continue at the same discounted rate. You can check the number of issues remaining on your subscription at any time by visiting www.subscription.co.uk/help and selecting your magazine from the drop-down list.
» Subscriber reference number
Your subscriber reference number can be found on your confirmation letter or magazine address label.
» Direct Debit queries
You Direct Debit will be taken under the company name of IDG Communications and this will be displayed on your bank statement. Direct Debit customers are protected by the Direct Debit Guarantee so you will be able to cancel at any time and receive a full refund on all unmailed issues.
» How do I change my address or name details?
» Can I cancel my subscription?
You can cancel your subscription at any time and we will refund you for any unmailed issues. Please contact us at [email protected], call 01858 438 867 or write to us at IDG Subscriptions, Tower House, Sovereign Park, Market Harborough, Leicestershire, LE16 9EF. If you pay by Direct Debit you will also need to notify your bank directly.
» What do I do if my magazine has not arrived or is damaged?
If your magazine has not arrived or is damaged then please contact us at [email protected] or call 01858 438 867 or contact your local post office.
» How do I contact Customer Services?
Email: [email protected]
Telephone: 01858 438 867 Address: IDG Subscriptions, Tower House, Sovereign Park, Market Harborough, Leicestershire, LE16 9EF.
Please include your name, address, subscriber number, and the title of the magazine you subscribe to when contacting us to help us deal with your query as quickly as possible.
» I can suspend my subscription and start it again later?
If you wish to suspend your subscription for a short period of time then please contact customer services.
» Using www.subscription.co.uk/help
Choose your magazine from the drop-down list.
Enter your subscriber number (which can be found on your confirmation letter or on your magazine carrier label) and name
You can now update your contact details, check the number of issues remaining and on-sale dates of forthcoming issues.
» How do I make a complaint?
If you have a complaint about any aspect of your subscription then please contact [email protected] or call 01858 438 867.
» When will my free gift be delivered?
Subscription gifts will be despatched within 28 days from the date you order your subscription. Please be aware that gifts are limited and subject to availability. If your chosen gift is out of stock we will offer an alternative gift of equal or greater value. Your gift will be delivered separately to your magazine.
General magazine queries
» Can I order back issues?
You can order back issues via our websites or contact the customer services team on 01858 438 867.
» Can I recycle my Cover Discs?
Readers wanting to recycle their CDs, DVDs and cases are encouraged to send these to Polymer Recycling Ltd. Polymer Recycling Ltd is happy to accept postal/courier deliveries of unwanted CDs, DVDs and/or cases from organisations and members of the public for recycling, provided that postage/delivery is paid by the sender. The address to send them to is:
Polymer Recycling Ltd
Peninsula Business Park
Readers wishing to send discs to Polymer Recycling Ltd. are advised to ensure that no other item except actual CDs, DVDs and associated packaging is included in the consignment. For more information please visit www.polymerrecycling.co.uk/cd
» How do I contact editorial?
You can find details to contact the editorial team within the magazine and online.
» How do I return unwanted magazines?
Please return any misdirected or unwanted magazines to the address on the address label.
» How can I unsubscribe from emails and mailings?
If you wish to stop receiving emails from us then please log onto your online account and update your preferences. All emails have an unsubscribe link at the bottom which you can also use to unsubscribe.
If you wish to stop receiving any other communications from us then please contact us at [email protected].
» How will my personal information be used?
» Are online payments secure?
All transactions are performed on a secure web server. We use SSL encryption software to keep the details of your order and credit/debit card information secure. All the information you provide is encrypted so that none of your details can be read in the secure line between your computer and our processing department. After processing, your details are held in our subscription system which is a completely separate area, unlinked and away from our internet pages.
» About IDG
IDG is the world's leading technology media, events, and research company. Our online network includes more than 450 websites spanning business technology, consumer technology, digital entertainment and video games worldwide. We also publish more than 300 magazines and newspapers in 90 countries.
For more than four decades, we have been committed to informing and educating people about the technology marketplace. As a result, IDG's global network of websites, publications, events, and research services, has become the most trusted and respected source for advice and insight into technology news and trends around the world.
Since its founding in 1964 by Pat McGovern, IDG has grown to become a multi-billion dollar company with more than 13,000 employees worldwide. Today, IDG is the largest technology media, event management, and research company in the world, reaching more than 140 million technology buyers in 90 countries.