QUESTION I'm trying to print out messages in Outlook Express 6.0, but it prints only the heading and middle bar. Printing in other applications is fine. Bob Bowen

HELPROOM ANSWER First check for any Windows updates at update.microsoft.com, as well as printer drivers at the manufacturer's site. Also reinstall Outlook Express 6.0, but note that this installation may not be successful if Internet Explorer 8.0 has been installed.

Strange errors can occur with Outlook Express if the mail folders are congested. Compress or clear out unwanted messages.

Click here for a useful article on repairing Outlook Express issues.

See also: How to fix everything: the ultimate guide to fixing technology

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