QUESTION Microsoft Word’s main toolbar seems to have gone AWOL on my netbook. I can recover it by clicking on the Home tab, but it disappears as soon as I click on the document. I can’t find a setting to prevent this. Peter W Emsely

HELPROOM ANSWER It may be that the toolbar (also known as the ‘Ribbon’) has been set to auto-hide. This is usually initialised by right-clicking any part of the toolbar and selecting the option to ‘Minimise the Ribbon’. To restore the toolbar, simply right-click the tab for an open document and clear this option.

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