QUESTION I was interested to read recently about someone who upgraded to Windows 7 64bit and could no longer view YouTube content. I am about to take delivery of a new Windows 7 64bit PC. I too want to watch YouTube. Does your advice mean I need to opt for the 32bit version of the operating system instead? Carole Ellis

HELPROOM ANSWER Don't panic, Carole, you'll be able to watch YouTube video on your new PC just fine.

The chances are your computer will arrive without Flash installed, but should you visit a Flash-based website such as YouTube, you'll be invited to install it.

If you're using Internet Explorer, go to adobe.com and click the 'Get Adobe Flash Player' link. The wizard will then talk you though the very simple steps of downloading and installing Flash.

You'll need to repeat this process in Mozilla Firefox if you also intend to use that web browser, since Firefox and Internet Explorer use different versions of the plug-in.

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