QUESTION I have a file in My Documents that arrived when I saved an email attachment. The attachment itself has been deleted, but this file cannot be deleted, dragged or moved. It has zero content and no file suffix, and no information is given in the Properties box. Joe Oldaker

HELPROOM ANSWER Use Unlocker to get rid of the rogue file. This free program specialises in deleting files that have been locked through file system errors.

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