QUESTION I'm keen to back up as much data as I can on my Windows 7 PC in case the hard drive dies.

I've found ways to save copies of my emails, calendar data, cookies, document files and so on, but I'm stuck when it comes to backing up my speech-recognition files. How can I do this? John Bagnall

HELPROOM ANSWER Speech-recognition profiles can be backed up using the free Microsoft Speech Profile Manager tool. Download the program and unzip it to a safe location.

Double-click SpProfileMgr.exe to launch the utility, highlight the profile you want to back up and click Export.

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