Having problems forwarding image files in Windows Live Mail? Our Helproom Expert is here to help.
QUESTION I use Windows Live Mail and can view email with photo attachments without problems. However, when I forward these messages the recipients report that the pictures are missing or displayed as a slideshow. I can get around the problem by saving the email as a document, then creating a new message and attaching the saved email, but there must be an easier way. Philip M Crook
HELPROOM ANSWER Microsoft's forums reveal that plenty of Windows Live Mail users are finding the same problem, Philip. You've already found an effective workaround, but can reduce the number of steps required by clicking on the small down arrow next to the Forward button and choosing ‘Forward as attachment', rather than first having to save the message.
The drawback with this method is that you won't be able to edit the original message or remove its sender and recipient information before forwarding.
We recommend you instead try the free Mozilla Thunderbird email client to run your Windows Live Mail account .
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