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  • 14 May 2010

  • How-Tos: How to change the default settings in Office 2010

    I installed the Office 2010 beta from your March cover DVD on two PCs. I find it impossible to change Outlook's default reminder for appointments from 15 minutes.

  • 12 May 2010

  • How-Tos: How to create space on a full hard disk

    I reorganised some files on my Vista Home Basic PC and am now receiving a full-disk warning. The drive has two 67GB partitions. I moved 40GB of files to D, leaving 31GB on C. I unsuccessfully attempted to delete the Winsxs file, which hogs 12GB. I’ve also removed 3GB of programs. But every time I reboot, the capacity used on C is still 31GB.

  • How-Tos: How to use Windows' boot.ini file

    I upgraded my PC with a new CPU and hard drive, copying across the contents of the old drive with the help of a disk-copying utility. When I boot up I now see a screen asking which operating system (OS) I’d like to use, but I have only one installed.

  • 20 April 2010

  • How-Tos: How to: Time-saving tips for Microsoft Word

    Office 2010 introduces new tools that improve the efficiency of the notoriously bloated productivity suite. Here, we look at time-saving tips for all versions of Office.

  • 19 April 2010

  • How-Tos: How to: Mobile remote access

    Being able to access a friend's machine or your work PC from afar can be invaluable for fixing problems or retrieving data. Here, we demonstrate remote access using an iPhone. Sponsored by LogMeIn.

  • How-Tos: How to solve email format problems

    When I try to send an email I get the error: ‘Message not sent. Please check all email addresses. Looks like one of them may not be formatted correctly'.

  • How-Tos: How to use Microsoft Office Web Apps

    Microsoft Office 2010 and Office Web Apps are expected to launch in June, but you needn't wait until then to get yourself a copy. Here, we explain how to start using Office 2010 and Office Web Apps now.

  • 16 April 2010

  • How-Tos: How to set Office file-saving preferences

    During the upgrade process from XP to Windows 7 Professional, I have somehow altered my preferences to save Word documents in Notepad format rather than .docx. Documents now open in Notepad automatically and display computer programming language.

  • How-Tos: How to limit the effects of the Errorfix malware

    I have a problem with Errorfix, a malicious program that was attached to a perfectly respectable download. BullGuard eradicated one virus and later scans have given the all-clear. However, when I try to install programs such as Adobe Flash, I get a warning that there’s either a malicious add-on or a malfunction, and in order to protect the PC the program has been closed.

  • How-Tos: How to fix a corrupt user profile in Windows Vista

    QUESTION I'm unable to access the main user account on my Windows Vista Home Basic PC. Windows displays the message ‘Cannot load profile'.

  • How-Tos: How to switch user accounts in Windows XP SP3

    QUESTION After installing Windows XP Service Pack 3 on my PC, I'm unable to switch between user accounts without restarting the machine. The login window appears, but there's no text cursor with which to enter the password.

  • 13 April 2010

  • How-Tos: How to make Windows 7 boot up and shut down faster

    QUESTION I installed Windows 7 just eight weeks ago, but I'm already frustrated with its 50-second bootup and 82-second shutdown times. How can I improve these speeds? My two hard drives have a combined capacity of 1.5 terabytes (TB).

  • How-Tos: How to use an old scanner with no Windows 7 drivers

    QUESTION I'd like to use my seven-year-old Canon CanoScan D1250U2 scanner with my new PC, but its driver isn't compatible with Windows 7 Home Premium 64bit. I can't find any new drivers for this model on Canon's website.

  • How-Tos: How to update software on a dialup connection

    I bought a new PC and upgraded its operating system (OS) to Windows 7. I'm keen to continue using the McAfee antivirus software that was preinstalled, but its update download process stalls at 53 percent.

  • 09 April 2010

  • How-Tos: How to get extended Windows 2000 support

    Since I reinstalled Windows 2000, my CD and DVD drives have become read-only, refusing to write to blank media. I've tried using Geniesoft and Paragon disc-burning software to no avail.

  • 08 April 2010

  • How-Tos: How to remove The Security Tool virus from your PC

    Please advise me how to remove the Security Tool virus from my Dell laptop.

  • How-Tos: How to store digital photos and videos

    My wife and I want to leave our grandson a record of photos, videos and family-tree data. Given the rate of change for all things digital, what media and file format should we use to futureproof it as much as possible?

  • 29 March 2010

  • How-Tos: How to install Flash to watch YouTube videos

    QUESTION I was interested to read recently about someone who upgraded to Windows 7 64bit and could no longer view YouTube content. I am about to take delivery of a new Windows 7 64bit PC. I too want to watch YouTube. Does your advice mean I need to opt for the 32bit version of the operating system instead?

  • 26 March 2010

  • How-Tos: How to: Get to grips with BitLocker

    Thousands of laptops are lost or stolen every year, so protecting your data is essential.

  • 25 March 2010

  • How-Tos: How to install Windows Update files

    My laptop, which runs Windows 7 64bit, frequently fails to install Windows Update files. What should I do?

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