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More Software How-To

  • 26 July 2010

  • How-Tos: How to uninstall troublesome software

    I installed System Mechanic from a recent PC Advisor cover DVD. Its Windows installer pops up whenever I turn on my machine and seems to think there’s a CD in the drive when there isn’t. I can disable it using the Services (local) shortcut, and have to go through this process every time I restart. I don’t have an external backup to copy files to, and I’m not confident enough to reinstall Windows.

  • 20 July 2010

  • How-Tos: How to fix a Windows startup error

    When I power on my Windows XP Pro Lenovo laptop I get the error message: ‘Windows did not start successfully. This could be due to software or hardware change’. It then gives options to start in Safe mode or Recovery, or to Start normally after 10 seconds. Whichever option I choose, the screen goes black and the power switches off by itself. I've tried restoring the machine to its factory settings, but the same problem occurs repeatedly.

  • How-Tos: How to replace a corrupt Windows system file

    My Windows XP-based AMD PC has a corrupt usbehci.sys file and I can’t get the USB port to work. I’ve tried uninstalling and reinstalling the driver and rebooting the PC. The driver installs but the port still refuses to work. Windows reports that it can’t find a better match for the hardware. Aside from a message that the driver isn’t Windows XP logo-certified, I can find no obvious cause.

  • How-Tos: How to set the correct time and date on Outlook emails

    Sent messages from my Outlook Express account are being dated four days prior to their actual date of sending and filed in the Sent Items with the faulty date on them. The recipients then overlook the messages as they don’t appear at the top of their email pile.

  • 19 July 2010

  • How-Tos: How to use a 64-bit web browser

    My Windows 7 laptop has icons for both 32bit and 64bit Internet Explorer. I have no problems using the 32bit version, but the 64bit software wants to install Adobe Flash Player every time I visit a news site. If I click on the yellow bar at the top of the window and accept the installation, nothing happens. I’m confused about 64bit and its benefits if it won’t work with some websites.

  • How-Tos: How to change your web browser's home page

    I have a shortcut on my desktop that’s supposed to launch my web browser and navigate to my ISP’s home page, sky.com. When I click on it, an error message reports: ‘could not locate internet’. My PC launches Internet Explorer, but I have to manually browse to the ISP’s website. I haven’t knowingly changed any settings.

  • How-Tos: How to fix folder view in Windows Vista 64-bit

    I can’t view folders properly on my Windows Vista 64bit PC. I set the folders to show the view and icon size I wanted, then clicked 'Apply to Folders', ticked the 'Remember each folder's view settings' option and checked that 'Restore previous folder windows at logon' wasn’t selected. But Windows is unable to remember my settings. I don’t have this problem with my Vista 32bit PC.

  • 13 July 2010

  • How-Tos: How to fix desktop icons in Windows 7

    My Windows 7 Home Premium PC functions perfectly at startup, but after a while the desktop icons stop working and programs have to be launched from the Start menu. System Restore has no effect.

  • How-Tos: How to create and manage System Restore points

    PC Advisor explains how to roll back your PC to a ‘happier’ time when things go wrong.

  • 12 July 2010

  • How-Tos: How to use Windows XP SP2 safely after Microsoft stops updates

    Tomorrow marks the end of patches for Windows XP Service Pack 2 (SP2). However, if you're still running the nearly-six-year-old edition of the Microsoft OS, what should you do?

  • 02 July 2010

  • How-Tos: How to get your PC ready for Windows 7

    Windows 7 , Microsoft's latest PC operating system, has proven popular. A stable, good looking OS with a host of bells and whistles. But if you're thinking of taking the plunge, there are seven things you should consider before you download and install Windows 7.

  • How-Tos: How to install Windows 7 quickly and easily

    Installing Windows 7 should be an easy process, but isn't always. Here's how to take some of the pain out of the upgrades process by locating your data in the correct place.

  • 21 June 2010

  • How-Tos: How to use Gmail to safely access email from abroad

    If you can't bear to be parted from your email inbox when you venture abroad, it's important to ensure that the wireless connection you're using to get online is secure.

  • 15 June 2010

  • How-Tos: How to use software to manage business accounts

    We demonstrate how to use Sage Instant Accounts to get on top of all your business finance needs, from tracking customers, invoicing and supplier tasks.

  • How-Tos: How to: use and edit video in PowerPoint 2010

    We look at the new video and editing tools in PowerPoint 2010, helping you to create presentations that will keep your business colleagues gripped.

  • 10 June 2010

  • How-Tos: How to delete a program that won't uninstall

    I’m trying to uninstall Pinnacle Studio 11.0, but it has no uninstall option and isn’t visible in the Add/Remove Programs menu.

  • How-Tos: How to access files on a defunct PC

    The motherboard on my old PC died, but I need to access a folder on the hard drive. I used a drive enclosure to access the data from another machine but, when I attempt to open the My Documents folder on one of the user accounts, Windows reports: ‘J:\Documents and Settings\Neil is not accessible. Access is denied’. Can you help?

  • How-Tos: How to delete fake antivirus

    Our son's laptop has started throwing up virus alerts for Antivirus 7.0. We've searched online for a solution, but can't differentiate between genuine advice and yet more scareware.

  • 09 June 2010

  • How-Tos: How to fix a PC that won't let you log in

    I can no longer log into Windows on my XP laptop. It accepts the password, flashes up the wallpaper screen, then immediately logs me out. If it comes to it, will I be able to sync the tracks on my iPhone to an iTunes account on a new machine?

  • How-Tos: How to read Microsoft Home Publishing 2000 files

    I need to convert some files saved in Microsoft’s Home Publishing 2000 php.mhp format to one that can be read on a machine without this software installed. I’m running Windows Vista Home Premium.

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