We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to install Adobe Contribute

Ensure the software is patched, and log in

QUESTION Can you help me get rid of the ‘Open’ box that has appeared in the centre of my monitor’s screen? It appeared immediately after I had tried to open Adobe Contribute 4.0. Audrey Forgham

HELPROOM ANSWER Contribute is trying to initialise itself and is asking for your login credentials in the form of a preset password. If you click ‘Open’, it will then ask you for the password and website connection details. If you haven’t got the login details, you should uninstall the program via the Add/Remove Programs (XP) or Programs and Features (Vista/Windows 7) Control Panel.

If you do want to use Contribute and have the necessary login details, however, ensure that the software is fully patched.

See also: How to fix everything: the ultimate guide to fixing technology

Free tech support in the Helproom Forum

IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

See how Trunk's animated ad helped Ade Edmondson plug The Car Buying Service

IDG UK Sites

Yosemite tips for beginners: Complete Guide to OS X Yosemite