We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to run XP-compatible software in Windows 7

What to do if your software is too old

QUESTION I'm still using Quicken for my home inventory. Unfortunately, a necessary refresh of Windows 7 has left me with problems reinstalling Quicken. I get the error message: ‘The program cannot load because MFC70.DLL is missing from your computer'. I'm a novice user and would be grateful for any advice you can offer me. Edward Powell

HELPROOM ANSWER There are several possible causes for this problem, Edward. Most likely is that your copy of Quicken isn't compatible with Windows 7. You can check Microsoft's compatibility list here.

If this is the case, try setting up a Windows XP virtual machine using the free VirtualBox platform. Note that you will need to have a Windows XP installation disc to hand and a valid licence key.

Another possibility is that the file in question is missing or corrupted. Go to Start, type sfc /scannow in the search bar and press Enter. Windows will check and repair any corrupt or missing system files.

You should also run Windows Update and ensure that all updates are applied, especially those relating to Microsoft's .Net framework.

You can fix any hard-drive errors you uncover using another tool built into Windows. Press Start, Computer, right-click your hard drive and choose Properties, Tools, Error-checking, Check now. Ensure the box for ‘Automatically fix file system errors' is selected. Now click Start, ‘Schedule disk check', and reboot the PC.

See also: How to fix everything: the ultimate guide to fixing technology

Free tech support in the Helproom Forum

IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

See how Trunk's animated ad helped Ade Edmondson plug The Car Buying Service

IDG UK Sites

Yosemite tips: Complete Guide to OS X Yosemite