We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
 
2,678 Tutorials

How to delete mail in Outlook when it just won't go

What to do when your messages won’t disappear

QUESTION I'm unable to delete email in Outlook Express by choosing that option from the right-click menu or clicking on the delete cross. Esmund Goward

HELPROOM ANSWER I suspect you may have a full deleted items bin, or your inbox is near its 2GB limit. Try emptying the Outlook Express Recycle bin. Also consider compacting the messages in your inbox (Tools, Options, Maintenance, Clean Up Now, Compact).

If this has no effect, your inbox may be corrupt. Paid-for tools are available that will delete and then recreate your inbox; if you'd prefer to fix the problem by yourself, follow the instructions given here.

See also: How to fix everything: the ultimate guide to fixing technology

Free tech support in the Helproom Forum

IDG UK Sites

Netflix to introduce price increase: New subcribers to start with

IDG UK Sites

How to join Apple's new OS X Beta Seed Program: Run pre-release versions of OS X on your Mac

IDG UK Sites

Twitter - not news

IDG UK Sites

See Moo Studios' new animated advert for Blue Moon beer