We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,812 Tutorials

How to disregard an IE 'false positive'

Unlocker is a legitimate program... IE disagrees

QUESTION You've previously recommended Unlocker, but Internet Explorer 8 won't let me download it. I managed to obtain the file using Google Chrome, but Microsoft Security Essentials then blocked it and said it was a Trojan. Russell Ellis

HELPROOM ANSWER Don't worry, Russell. Unlocker is an authentic program. We check and scan for viruses for every program we recommend - and you can download it securely from PC Advisor Downloads. However, Unlocker seems to have been identified as a false positive (a genuine product that has been wrongly flagged as malicious), so you need to tell IE 8.0 to 'Disregard and continue'.

If IE wrongly reports an app as suspicious, click the 'More information' link and choose 'Disregard and continue'. Only do this when you are sure that the program in question is legitimate.

See also: How to delete a file that just won't die

See also: How to fix everything: the ultimate guide to fixing technology

Free tech support in the Helproom Forum

Security Advisor

IDG UK Sites

5 things we want to see in Android M: New features and fixes

IDG UK Sites

iPad mini 3 release date rumours: 'iPad mini Air' will be 30 percent thinner than current model

IDG UK Sites

Introducing generation tech

IDG UK Sites

This animated film reveals the importance of designing for everyone