We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to switch user accounts in Windows XP SP3

What to do when your password draws a blank

QUESTION After installing Windows XP Service Pack 3 on my PC, I'm unable to switch between user accounts without restarting the machine. The login window appears, but there's no text cursor with which to enter the password. Roger Shiong

HELPROOM ANSWER A quick way to get around this is to use the onscreen keyboard; press Ctrl, U at the login screen to bring it up. You may also find that pressing Ctrl, Alt, Del will reveal the cursor.

For a long-term fix, go to Start, Run, type regsvr32 shgina.dll and press Enter.

Get free tech support 24 hours a day at PC Advisor's Helproom Forum

IDG UK Sites

Nokia branding killed in place of 'Microsoft Lumia': Windows Phone moves into new era

IDG UK Sites

Why you shouldn't buy the iPad mini 3: No wonder Apple gave it 10 seconds of stage time

IDG UK Sites

Halloween Photoshop tutorials: 13 masterclasses for horrifying art, designs and type

IDG UK Sites

Should you update your iPhone or iPad to iOS 8? iOS 8.1 brings back Camera Roll, adds Apple Pay in...