We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to get extended Windows 2000 support

Helproom: disc burning in Windows 2000

QUESTION: Since I reinstalled Windows 2000, my CD and DVD drives have become read-only, refusing to write to blank media. I've tried using Geniesoft and Paragon disc-burning software to no avail. Anthony Isaacs

HELPROOM ANSWER: It may be that your CD-burning software isn't Windows 2000-compatible, Anthony. Mainstream support for Windows 2000 ended some time ago; extended support (urgent security fixes) will be discontinued this July. Software companies usually discontinue compatible products once mainstream support ends.

Two free applications you could try that do still support Windows 2000 are CDBurnerXP and Deepburner Free.

If neither cures your problem, check for firmware updates at your CD and DVD drive manufacturers' websites.

Also ensure all updates are applied in Windows Update - particularly to the .Net framework. Windows 2000 predates service packs, so you'll need to manually download updates from update.microsoft.com.

Get free tech support 24 hours a day at PC Advisor's Helproom Forum

IDG UK Sites

Where to buy iPhone 6 and iPhone 6 Plus in the UK: Launch day price, deals and contracts

IDG UK Sites

Is Apple losing confidence in itself?

IDG UK Sites

Professional photo and video techniques for perfect colours

IDG UK Sites

How (and where) to buy an iPhone 6 or iPhone 6 Plus in the UK. Plus: What to do if you pre-ordered...