We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,812 Tutorials

Problem with hard drive in new PC case

Check SATA cables and connectors

When a reader moved his PC to a new chassis, everything seemed to be fine. Then he started receiving hard drive error messages. Our Helproom Editor suggested checking the SATA cables and connectors, as well checking the motherboard.

QUESTION I have recently rehoused my PC in a new system case. Everything seemed to be working fine until I started getting errors from the hard drive; occasionally, the system wouldn't recognise it at all. I tried the drive in another system and it works without issue. What can I do?

HELPROOM ANSWER Problems such as this are often due to faulty SATA cables or connectors. We suggest trying a new SATA cable to see if the problem is rectified. It's also worth trying a different SATA port on your motherboard.

See all How to articles. Get free tech support in the Helproom Forum.

Visit Windows 7 Advisor for more Windows advice. Or email our Helproom Editor for bespoke advice.

IDG UK Sites

5 things we want to see in Android M: New features and fixes

IDG UK Sites

iPad mini 3 release date rumours: 'iPad mini Air' will be 30 percent thinner than current model

IDG UK Sites

Introducing generation tech

IDG UK Sites

This animated film reveals the importance of designing for everyone