We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

Answer Line: I've got a dead key on my keyboard

Vaibhav Jadhav's keyboard won't type the letter T.

Vaibhav Jadhav's keyboard won't type the letter T.

[Email your tech questions to [email protected] or post them on the PCW Answer Line forum.]

That's terrible! Or perhaps, out of sympathy, I should type "ha's errible!"

Luckily, you may be able to fix the problem with a cleaning:

Shut down the PC. If it's a laptop, unplug it as well, but leave it open. Turn the keyboard--or the open laptop--over, and gently tap the back. If it's a laptop, be very, very gentle.

Concentrate, of course, on the dead keys. Put the keyboard or laptop down, right-side-up.

Use a can of compressed air to spray out any dust between the keys. You can buy such a can at any computer store; I've seen them on sale online for as little as $3. They always come with a thin straw. Use that to direct the air between the keys.

If you have a desktop, you can also untwist a paperclip, and carefully use it to pry out dirt. But that's too dangerous for a laptop, where the keyboard probably sits on other, more important electronics.

If a cleaning doesn't help, you'll have to repair or replace the keyboard. If you have a desktop, just replace it. External keyboards don't cost much (some cost less than $10), and are easy to install.

But laptop keyboards are difficult and expensive to repair or replace. Unless you're extremely comfortable working with tiny, closely-packed circuitry, I strongly recommend bringing your laptop to a professional.

There is one other option for laptop users: Buy an external keyboard. Some of them, like the Goldtouch Go! Travel Keyboard, are quite small and designed for easy carrying. Your laptop will lose some portability, but not all of it.

IDG UK Sites

Sky to offer mobile phone contracts with O2: Will Vodafone make a move?

IDG UK Sites

Windows 10: a guaranteed success. Probably.

IDG UK Sites

Do we need to fight the government again over design and art education?

IDG UK Sites

How to make money selling books on the iBookstore, publish your book in Apple's book store