We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to fit a hard drive in a SATA drive bay

What to do when a new hard drive doesn't appear

QUESTION My HP dv9700 Vista laptop has a spare SATA drive bay. A 500GB Hitachi drive has been fitted using the correct caddy and connector, but when I reboot the PC, the drive doesn't appear in Computer. When connected using USB it appears as drive F. Alan Huntley

HELPROOM ANSWER You must first enable the SATA interface in the Bios. Documentation is pretty scarce on Bios features related to this, but suggests that 500GB 2.5in drives are supported only where two 250GB drives are combined in a Raid array. To get access to your new drive you may have to install the latest Bios – version F.59 (released in December 2008) is available at hp.com/uk.

See also: How to fix everything: the ultimate guide to fixing technology

Free tech support in the Helproom Forum

IDG UK Sites

Nexus 6 vs Samsung Galaxy Note 4 comparison: What's the best Android phablet?

IDG UK Sites

The iPhone is doomed. Doomed to be marginally less successful than a very successful thing.

IDG UK Sites

How to prototype native mobile apps without writing code

IDG UK Sites

How to prepare for and update to OS X Yosemite: Get your Mac ready to download & install Apple's...