QUESTION My Windows 7 Home Premium laptop runs a 2.2GHz Intel Celeron processor and 2GB of RAM. It works well in general, but Windows has recently started reporting that the hard drive has no free space when I try to install programs. Tony Paine
HELPROOM As Windows isn’t reporting free space correctly, it’s likely that your hard drive has corrupted. You should run a thorough disk check to ensure the integrity of information on the disk and its physical health.
Go to Start, Computer, right-click your hard drive and select Properties. Click Tools, Error-checking, Check now. Select both options in the ‘Check local disk’ dialog that pops up, then click Start, ‘Schedule disk check’. Close all open programs, then select the option to have Windows perform its check upon the next reboot. Restart the PC. The check will take some time, so be patient.
Following completion of the disk check the computer will load Windows. You should now be able to install software correctly. However, if it reports that you have ‘bad clusters/sectors’ on your hard drive then it may be about to fail – you should replace it as soon as possible and be sure to back up your important files and folders in the meantime. If no bad sectors are found, it may be time to reinstall Windows.