If every time you boot your PC or laptop you see the dreaded Blue Screen of Death, you need our Helproom Expert's advice.

 QUESTION My custom-built Windows 7 Professional PC has a Gigabyte GA-88OGMA-UD2H motherboard, an AMD Phenom II X4 970 processor, 4GB of Corsair XMS3 1,333MHz DDR3 memory, a Samsung F3 500GB hard drive, a Samsung SH223 optical drive and an XFX nVidia GeForce 9600 GT graphics card. Every boot results in a BSoD – at the Windows login or Welcome screen, or once the desktop has loaded. If I restart using the power button, however, Windows works fine. 

I've checked the RAM is in the correct sockets (1 and 3) and that dual-channel mode is enabled. Putting the memory in sockets 2 and 4 makes no difference. Anon 

HELPROOM ANSWER This problem is too complex to diagnose from the information you've provided. However, Gigabyte suggests it could be due to memory compatibility or timing issues, and you may require a Bios upgrade.Contact Gigabyte on 01908 322 878 or via the technical support site

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