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How to factory reset a Windows Phone 8 smartphone: delete all files, apps and settings

Return your Windows Phone 8 smartphone to original settings in no time

Windows Phone 8 smartphones factory reset

If you've got a Windows Phone 8 smartphone, perhaps a Nokia Lumia, HTC or Samsung, you might want to reset it. So here's how to restore a Windows Phone 8 smartphone to factory settings.

See also: How to back up and restore a Windows Phone 8 smartphone

It can be useful to factory reset your Windows Phone 8 handset for various reasons. You might want to sell it, or you might have a problem with it which performing a reset might fix.

Whatever the reason, it's easy to do but not necessary something which is easy to find in the menu. Follow our step-by-step guide. See also: What's the best Nokia smartphone?

Note: A factory reset will delete all your apps and data stored on the phone such as contacts and photos. So make sure you backup anything you want to keep before you start. It's also helpful to have a decent amount of charge in the battery.

How to restore a Windows Phone 8 smartphone to factory settings

Step One

In the App list, find and click on Settings – shown by a cog.

See also: How to update a Windows Phone smartphone.

Windows Phone 8 Settings logo

Step Two

In the System section of the menu, click on About towards the bottom of the list.

Windows Phone 8 System Settings

Step Three

At the bottom of this screen, click the box which says 'Reset your phone'.

Windows Phone 8 About

Step Four

You'll be presented with a warning message. Once you're happy to proceed, click 'Yes'.

Windows Phone 8 Factory Reset

Step Five

Just in case, you'll get a second warning. Click 'Yes' when you're happy.

Windows Phone 8 Factory Reset Warning

Your Windows Phone 8 smartphone will now reboot and be restored to its original factory settings.

Follow Chris Martin and @PCAdvisor on Twitter.

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