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2,862 Tutorials

Help! My laptop's webcam isn't working

How to fix the missing drivers on a webcam

The webcam stopped working on a reader's laptop running Windows 7. Our Helproom Expert was happy to advise.

QUESTION My laptop running Windows 7 Starter Edition is only a few months old, but a recent crash caused me to lose everything. I reinstalled the OS, and soon discovered that the webcam had stopped working. How can I fix this? Bekithemba Nhlamba

HELPROOM ANSWER It's more than likely that your webcam is simply missing the software drivers it requires to function correctly. Head to your laptop manufacturer's website and search through the downloads or support section for a Windows 7 webcam driver. Once you've installed this on your laptop, you should find the webcam is working normally again.

Having installed Windows 7 from scratch, you may well be missing other drivers that you won't realise you need until something else breaks. Have a look through what else is available on the manufacturer's site.

See all How to articles. Get free tech support in the Helproom Forum.

Visit Windows 7 Advisor for more Windows advice.

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