What to do if your laptop's battery stops charging, as explained by our Helproom Expert.
QUESTION I'm unable to charge up my three-year-old Acer laptop, but I'm not sure whether the fault is with the charger or the battery. Should I buy a new charger and, if so, where's a good place to get a replacement? Geek84
HELPROOM ANSWER If the charger has an indicator light, check whether this comes on when it's plugged into the mains. If it doesn't, you may need to replace the fuse in its plug. Before you do, check the power outlet works by plugging in a different device.
If your charger is enabling you to turn on and use the laptop, but it isn't charging the battery, then the battery is at fault. Contact the laptop manufacturer for its official component if either needs replacing. Third-party replacements are often available, but ensure the power rating matches that of your original charger.
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Comments
Brittney tzavis said: My computer wont charge its the charger cause me and my sister have the same computer and hers wont charge either
Keyoppamyluv said: my laptop i dropped it only once and the charger port is broken ORZ and the charger thing on the laptop screen stops filling up the little battery sometimes what to do D
Brihol97 said: I had been using my computer while not plugged in and it ran out of battery and now it wont charge It hasnt even been a year since I bought it