We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to fix a faulty laptop trackpad

What to do with a jerky controller

QUESTION My laptop’s touchpad is jerky and scrolling doesn’t work in Internet Explorer 8. Can you help? Mike Harrison

HELPROOM ANSWER Go to Control Panel, Mouse and select the Synaptics tab. Now click Settings, Pointing, Sensitivity and try adjusting the Palm Check and Touch Sensitivity settings. If this doesn’t help, your laptop may have a faulty trackpad. Check whether your laptop is still under warranty.

See also: How to fix everything: the ultimate guide to fixing technology

Get free tech support 24 hours a day at PC Advisor's Helproom Forum

IDG UK Sites

How to watch the Windows 9 launch event: no live video stream so catch our Windows 9 launch live...

IDG UK Sites

Windows 9 and the death of the OS as a must-have product

IDG UK Sites

Video trends: 4K is here – HDR video, VR and 3D audio is coming

IDG UK Sites

Best iPhone 6, iPhone 6 Plus deals: iPhone 6, iPhone 6 Plus tariffs, contracts and prices UK