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2,862 Tutorials

How to fix a laptop screen that won't stay on

Helproom: fixing a laptop with stage fright

QUESTION The screen on my Toshiba 1800 laptop keeps turning itself off. The only way to get it to come back on is by pushing the small button that tells the laptop when the lid is closed. This can happen 10 times in half an hour. The repair shop wants £70 to fix it - is it worth it? Frederick Webster

HELPROOM ANSWER This is down to one of two things, Frederick. It's possible that the power settings have been adjusted so that the screen turns off after a very short period of system idle.

Go to Start, Control Panel, Power Settings to check whether this is the case.

The second - and probably most plausible - option is that your ageing laptop has developed a fault with the screen latch or other component connected to the display. A ribbon cable may be loose, for example.

Given the initial inspection and possible repair cost, you may be better off instead looking for a new laptop.

Get free tech support 24 hours a day at PC Advisor's Helproom Forum

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