A reader is having trouble changing his TV tuner from terrestrial to digital TV. Here's our advice.
QUESTION We're in the process of changing over to digital TV, which means we need to retune our Freeview TVs and set-top boxes. I've done so successfully on my TV and DVR, but I'm having trouble retuning my PC's TV tuner, a Compro Video Mate S350.
I can no longer pick up any BBC channels other than BBC Parliament and BBC 4. Compro told me to type in the frequency details by hand, which would be fine if I knew what they were. I need to know the Frequency, Service ID, Video PID and Audio PID. Please can you help? Audeal
HELPROOM ANSWER A driver for your tuner card was released on 13 March, so your first priority should be to download this. You should also consider fitting a dedicated digital TV aerial to replace your existing one if you haven't already done so. These are available for around £35; a good one will improve the reception. For technical information about manual tuning take a look at Ofcom's advice.
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