We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to record sounds on your PC

What to do when audio is not recording

A reader found that he was no longer able to record audio on his PC. Here's how to troubleshoot and fix this problem.

QUESTION A crash required me to install a new hard drive. Everything is now working, except I can't record sounds played through the PC. I previously used the free Hi-Q Recorder to record any sound played on my Windows Vista PC; this no longer works, and neither do any other programs I've tried.

I've used Windows' troubleshooters and checked for disabled devices. Here, I found a CD Audio device that I assume is the sound card. I right-clicked it and set it as 'Default'. I do not see the expected 'What U Hear' option in the recorder's Properties dialog box in Input Devices. Michael McElligott

HELPROOM ANSWER Windows Vista hides this option by default, and you're following the correct procedure to enable the feature you need. However, the appearance of the 'What U Hear' option depends on whether SoundBlaster drivers are installed. Other sound card drivers may call it something else (usually 'Stereo Mix') or not support the feature at all.

Since you've previously used 'What U Hear' successfully, the next step is to make sure you're using the most up-to-date sound drivers, which you can download from the sound card maker's website. Once you've installed the correct drivers, you should be able to enable the feature using the procedure you outlined above.

See all How to articles

Get free tech support in the PC Advisor Helproom Forum

IDG UK Sites

Best camera phone of 2015: iPhone 6 Plus vs LG G4 vs Galaxy S6 vs One M9 vs Nexus 6

IDG UK Sites

In defence of BlackBerrys

IDG UK Sites

Why we should reserve judgement on Apple ditching Helvetica in OS X/iOS for the Apple Watch's San...

IDG UK Sites

Retina 3.3GHz iMac 27in preview: Apple cuts £400 of price of Retina iMac with new model