We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to record sounds on your PC

What to do when audio is not recording

A reader found that he was no longer able to record audio on his PC. Here's how to troubleshoot and fix this problem.

QUESTION A crash required me to install a new hard drive. Everything is now working, except I can't record sounds played through the PC. I previously used the free Hi-Q Recorder to record any sound played on my Windows Vista PC; this no longer works, and neither do any other programs I've tried.

I've used Windows' troubleshooters and checked for disabled devices. Here, I found a CD Audio device that I assume is the sound card. I right-clicked it and set it as 'Default'. I do not see the expected 'What U Hear' option in the recorder's Properties dialog box in Input Devices. Michael McElligott

HELPROOM ANSWER Windows Vista hides this option by default, and you're following the correct procedure to enable the feature you need. However, the appearance of the 'What U Hear' option depends on whether SoundBlaster drivers are installed. Other sound card drivers may call it something else (usually 'Stereo Mix') or not support the feature at all.

Since you've previously used 'What U Hear' successfully, the next step is to make sure you're using the most up-to-date sound drivers, which you can download from the sound card maker's website. Once you've installed the correct drivers, you should be able to enable the feature using the procedure you outlined above.

See all How to articles

Get free tech support in the PC Advisor Helproom Forum

IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

See how Trunk's animated ad helped Ade Edmondson plug The Car Buying Service

IDG UK Sites

Yosemite tips: Complete Guide to OS X Yosemite