A reader found that he was no longer able to record audio on his PC. Here's how to troubleshoot and fix this problem.
QUESTION A crash required me to install a new hard drive. Everything is now working, except I can't record sounds played through the PC. I previously used the free Hi-Q Recorder to record any sound played on my Windows Vista PC; this no longer works, and neither do any other programs I've tried.
I've used Windows' troubleshooters and checked for disabled devices. Here, I found a CD Audio device that I assume is the sound card. I right-clicked it and set it as 'Default'. I do not see the expected 'What U Hear' option in the recorder's Properties dialog box in Input Devices. Michael McElligott
HELPROOM ANSWER Windows Vista hides this option by default, and you're following the correct procedure to enable the feature you need. However, the appearance of the 'What U Hear' option depends on whether SoundBlaster drivers are installed. Other sound card drivers may call it something else (usually 'Stereo Mix') or not support the feature at all.
Since you've previously used 'What U Hear' successfully, the next step is to make sure you're using the most up-to-date sound drivers, which you can download from the sound card maker's website. Once you've installed the correct drivers, you should be able to enable the feature using the procedure you outlined above.
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