We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
2,862 Tutorials

How to fix iMessage not working in iOS 7 - three simple steps

iMessage texts not sending? Apple promsies fix but here's a simple fix.

Apple has now admitted that there's a bug in its new iOS 7 operating system for iPhone and iPad that stops iMessage sending text messages. Here's a simple three-step fix that seems to be working for many of those affected.

The status bar in iMessage texts gets stuck before it reaches the end, and messages take hours to send. Some iMessages never make it at all.

"We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update," Apple has said in a statement.

While we wait for that software update we still want to send messages so try this fix.

ios 7 Settings icon

Messages ios 7 fix

Go to the "Settings" (via the grey cogs icon on home screen), and scroll down to "Messages" (green speech bubble icon) in the column that starts with iCloud.

Messages ios 7 switch off

Tap that and slide the top bar to turn off "iMessage".

ios 7 general settings imessage fix

Then go back to Settings and scroll to "General". Tap that, and scroll all the way to the bottom of General for the option "Reset".

ios 7 reset option

Tap Reset, and tap the option "Reset Network Settings". A further option appears in red at the bottom of the screen saying "Reset Network Settings".

ios 7 reset option

ios 7 reset network settings

Tap that, and your iOS 7 device will go into a quick reset. Please note: resetting network settings will make your device forget Wi-Fi passwords, so you'll need to add these back in. Make a note of your favourite network passwords before this step. Most people have a only a few passwords they use regularly so inputting them again is a small price for getting your text messages back, but if the thought horrifies you, please take heed of this warning.

Once this is done, go back to "Settings" and choose "Messages" again. Slide the top switch again so that '"iMessage" is switched on again.

That should fix the problem of iMessages not working in iOS 7. As some of the comments below this article point out this simple fix doesn't always work and we look forward to Apple getting round to a software update that eliminates the bug once and for all.

IDG UK Sites

LG G4 Note UK release date and specification rumours: Samsung Galaxy Note 5 killer could be the LG 3......

IDG UK Sites

In defence of BlackBerrys

IDG UK Sites

Why we should reserve judgement on Apple ditching Helvetica in OS X/iOS for the Apple Watch's San...

IDG UK Sites

Retina 3.3GHz iMac 27in preview: Apple cuts £400 of price of Retina iMac with new model