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  • Video: How to build a PC, Part 3: Installing the processor

    We demonstrate how to install your PC's processor

  • Video: How to build a PC, Part 2: Installing the motherboard

    We demonstrate how to fit your PC's motherboard

  • How-Tos: How to use Gmail to safely access email from abroad

    If you can't bear to be parted from your email inbox when you venture abroad, it's important to ensure that the wireless connection you're using to get online is secure.

  • Video: How to build a PC, Part 1: Choosing components

    We take you through building your own system

  • How-Tos: How to use software to manage business accounts

    We demonstrate how to use Sage Instant Accounts to get on top of all your business finance needs, from tracking customers, invoicing and supplier tasks.

  • How-Tos: How to: use and edit video in PowerPoint 2010

    We look at the new video and editing tools in PowerPoint 2010, helping you to create presentations that will keep your business colleagues gripped.

  • How-Tos: How to secure your mobile phone

    Smartphones have grown in popularity, and now it seems no-one can do their job properly without one. However, keeping malware off your handset is one of the biggest headaches for smartphone users. We spoke to five experts to get their top tips for securing mobile phones.

  • How-Tos: How to fix a faulty laptop trackpad

    QUESTION My laptop’s touchpad is jerky and scrolling doesn’t work in Internet Explorer 8.0. Can you help?

  • How-Tos: How to play DVDs on a netbook

    QUESTION I want to watch DVDs on my Acer Aspire One netbook using an external drive, but I appear to be missing the necessary software.

  • How-Tos: How to delete a program that won't uninstall

    I’m trying to uninstall Pinnacle Studio 11.0, but it has no uninstall option and isn’t visible in the Add/Remove Programs menu.

  • How-Tos: How to access files on a defunct PC

    The motherboard on my old PC died, but I need to access a folder on the hard drive. I used a drive enclosure to access the data from another machine but, when I attempt to open the My Documents folder on one of the user accounts, Windows reports: ‘J:\Documents and Settings\Neil is not accessible. Access is denied’. Can you help?

  • How-Tos: How to delete fake antivirus

    Our son's laptop has started throwing up virus alerts for Antivirus 7.0. We've searched online for a solution, but can't differentiate between genuine advice and yet more scareware.

  • How-Tos: How to fix a PC that won't let you log in

    I can no longer log into Windows on my XP laptop. It accepts the password, flashes up the wallpaper screen, then immediately logs me out. If it comes to it, will I be able to sync the tracks on my iPhone to an iTunes account on a new machine?

  • How-Tos: How to read Microsoft Home Publishing 2000 files

    I need to convert some files saved in Microsoft’s Home Publishing 2000 php.mhp format to one that can be read on a machine without this software installed. I’m running Windows Vista Home Premium.

  • How-Tos: How to fix a broken USB thumb drive

    Windows Explorer no longer displays the icon for my external USB drive. Device Manager tells me ‘This device is working normally’, but uninstalling and reinstalling the drivers hasn’t brought back my icon. I use Avast, Spysweeper, A-Squared Malwarebytes, Spybot and Windows Defender.

  • How-Tos: How to deal with a malware false positive

    Kaspersky is reporting that an ‘action similar to a PDM.Keylogger has been detected’. A virus scan finds nothing, but Detected Threats reports: ‘Type Path Name Criticality F C:\Program Files\Apoint\Apmsgfwd.exe Medium’.

  • How-Tos: How to delete a file that just won't die

    I have a file in My Documents that arrived when I saved an email attachment. The attachment itself has been deleted, but this file cannot be deleted, dragged or moved. It has zero content and no file suffix, and no information is given in the Properties box.

  • How-Tos: How to fix a flat laptop battery

    I can’t charge the battery in my Dell laptop unless I first remove it and blow on it. Replacing the original battery hasn’t fixed the problem.

  • How-Tos: How to sync data between two devices

    What software is available to synchronise data between two devices? I currently use Windows Briefcase and sync to a USB drive, but this creates orphan files.

  • How-Tos: How to fix 'URL not valid' messages

    When clicking on a hyperlink in Firefox I often get a warning that the ‘URL is not valid and cannot be loaded’, even when I know it’s genuine. My PC runs Norton Internet Security 2010 and A-Squared Anti-Malware, but I can’t find any settings to adjust to prevent this happening.