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 mark3986

Tue, 27/10/09@16:40

hi ive got a freeview dongle for my laptop.its arcsoft total media 3.5 but when i plug in the dongle and start arcsoft total media it always comes up device already in use and doesnt let me do anything else wot can i do plaese guys?

 howard64

Tue, 27/10/09@17:21

check start = run - msconfig -startup and see if arcsoft is ticked. If it is take the tick out and restart windows. Then try using it - if it will not then go to add/remove progs and remove arcsoft. Restart and then try a clean install. Some of these devices require the software to be installed before you plug the dongle in.

 jamesd1981

Tue, 27/10/09@17:21

hi mark sounds like i have the same one is it the tevion dongle you have what system is on ur laptop.

 mark3986

Tue, 27/10/09@17:25

vista ultimate glad i aint the only one its bugging me yes it is mate

 jamesd1981

Mon, 02/11/09@23:26

is it 32 bit or 64 bit i have vista 32 and windows 7 64 and the dongle runs fine on vista 32 but not on win 7 64 bit could be its not compatible with 64 bit os

 mark3986

Wed, 04/11/09@00:14

32 bit mate

 jamesd1981

Thu, 05/11/09@21:35

does your laptop meet the minimum system requirements.

 mark3986

Sat, 07/11/09@00:06

yeah it does mate

 jamesd1981

Sat, 07/11/09@12:11

well id try uninstalling mark make sure everything comes out software and all drivers then try reinstall then once its in go to device manager and check you dont have any warning triangles by the way what aerial are you connecting to it indoor or outdoor.

 mark3986

Sun, 08/11/09@19:40

indoor airel that came with it

 jamesd1981

Mon, 09/11/09@17:37

none of the two indoor aerials work mate need either a decent indoor booster aerial or better an outdoor or loft aerial.

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