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Epson Stylus DX7400 (Nov 07) - Ink Cart Problems


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send an email to candun candun

Thu, 29/11/07@18:59

After replacing the original Epson carts with compatibles, guaranteed by the online supplier to function in new Epsons, the printer's 'ink' warning light remains lit and the USB controller advises of a 'Device Malfunction'. I reinstalled the software but the problems remain, so, apart from buying compatibles from Choice Stationery, I certainly would be thankful for any advice. PS DX7400 purchased 6th Nov.07

send an email to crosstrainer crosstrainer

Thu, 29/11/07@19:15

Tesco

Sell carts for these printers, and they are perfect...Have used many and have had no probs at all.

send an email to SANTOS7 SANTOS7

Thu, 29/11/07@19:22

Sounds like they are not installed properly have you removed them and reseated them...

send an email to candun candun

Thu, 29/11/07@19:29

SANTOS7
yes, I reseated them a couple of times.

'crosstrainer'

Good news, it'll be far quicker, thanks

send an email to candun candun

Sat, 01/12/07@12:51

Replaced compatible carts with genuine Epson carts and printer returned to normal, this looks bad for owners who wish to use comp cartridges.

send an email to candun candun

Sat, 01/12/07@12:55

I ticked and clicked 'Resolved' no show, no go.

send an email to Bluray IT Bluray IT

Thu, 03/01/08@21:45

Beware! the replacement carts MUST have the new chip, most do not yet. Epson changed the contacts

send an email to Age040 Age040

Sat, 12/04/08@12:19

I agree - the contacts have changed.

I recently got a new DX7400 and had to change the ink this week.

The guy in the shop assured me the cartridge was compatible - his stock pc said it was.
But it didn't work - on closer inspection - the chip layout is different - the originals have a row of 3 contacts at the top - whereas the compatibles don't.

A royal pain as you can't look at the cartridge without opening the packet - meaning you have to buy it to check.

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