We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

Can't complete update to Windows 8.1.


fuzzface2
Resolved

Likes # 0

I can't get my computer to download the Windows 8.1 upgrade, I get two thirds of the way through and then a message to say "User or programme file folder is being directed to another partition" how do I alter this?

Like this post
Bris

Likes # 1

My guess is that you have moved a folder such as your documents folder to another partition and that W8.1 installer is expecting to find it on your C drive. If thats the case then moving it back to the C drive may cure the problem.

Like this post  
fuzzface2

Likes # 0

Many thanks for your response Bris, I will attempt to track down the folder and correct the path. Fuzzface.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

Hands-on with Sony's latest smartglasses

IDG UK Sites

Apple TV expert tips: get US Apple TV content, watch Google Play, use multiple Apple IDs and more