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Cannot Installing Windows 7 32 bit


RISC OS user
Resolved

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I purchased a genuine copy of Windows 7 32bit for an old computer I had which was running Windows XP 32 bit and it worked perfectly well. However I have now scrapped that machine and passed on the disc to a relative, at a very small charge, as her machine is running Windows Vista and I thought it would be a kindness to let her have it to use until she can purchase a new PC with Windows 8 installed. Unfortunately each time she is asked to input the necessary code from the back of the CD case it states that the product key is not valid, re-type the product code, she has done this 4 time but still same problem. I have no idea how to help her, any thoughts please.

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Jock1e

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As it has been activated on your old computer it probably will not activate on your relatives.

It all depends which genuine copy of Windows 7 that you bought,Most are only for one computer and you have already used that.

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RISC OS user

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Thanks for the answer, can a second licence be purchased and would it be as expensive as a new CD.

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Jock1e

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Yes just the same price as the old one but check out Amazon they are usually fairly reasonable on there.

Maybe best waiting till someone else can advise as there are some Windows ISO's that you can transfer and I do not know which ones they are.

Maybe google to see what ones you can put on a different computer and which ones that you can't, I am just going out or I would have a look for you.

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RISC OS user

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Thanks again, will have a look.

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Batch

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It sounds like she isn't even getting to the activation stage: "Unfortunately each time she is asked to input the necessary code from the back of the CD case it states that the product key is not valid, re-type the product code"

The product code stickers can be difficult to read and things like 8s and Bs often get confused.

But, in any event, if the original W32 DVD that you bought was an OEM version, as others have said, she will not be able to activate it anyhow (OEM versions are strictly limited to use on a single machine and cannot be transferred).

It it was a full retail version she should be able to activate it, but that would enforce de-activation on the machine on which you installed it (but then that may not concern you).

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